We're still here to help, just in a different way. Phone support has been suspended at this time but you can still reach us by clicking the "Help" button in the bottom right corner of the page.
Monday - Friday: 9AM-5PM EST
Saturday - Sunday: Closed
For Media Inquiries: media@neweracap.com
For customer service issues please email: questions@neweracap.com or use the Help button on the lower right.
Our Contact Center will be closed in observance of the following holidays:
01/15/24 - MLK Day
03/29/24 – Good Friday
05/27/24 - Memorial Day
06/19/24 - Juneteenth
07/04/24 - July 4th
09/02/24 - Labor Day
11/28/24 - Thanksgiving
11/29/24 – Limited Hours
12/25/24 - Christmas Day
12/26/24-12/31/24 - Limited Hours
01/01/25 - New Year’s Day
